Legal

Address of legal entity
BSH Home Appliances Trading L.L.C.
Gaggenau Galleria - The Oberoi Centre Level 5, No 504 - Dubai - United Arab Emirates
Tel.: +971 4 3807167 or 800-GAGGENAU
Fax: +971 4 8814805

Email: gaggenau.uae@bshg.com
Website: www.gaggenau.com

General
BSH Home Appliances Trading L.L.C. would like to thank you for visiting our Gaggenau Web sites and showing interest in our company and company products.

Protection of personal Data / Protection of privacy
Protecting the security and privacy of your personal data is important to us. Therefore we conduct our business in compliance with the applicable laws about Protection of personal data and Protection of privacy. As described below, you will get to know what kind of data information is collected by us, how we work with the information and for with whom we eventually share the information.

Collecting and processing personal data
Through our Web sites, we will not collect any personal data about you (e.g. your name, address, date of birth), unless you voluntarily choose to provide us with it (e.g. by registration, survey, orders).
In order to recognize the sites you have already visited and to meet your interests when visiting our web sites, we may store connection data, the Internet Browser you used, visited sites, etc. In some cases we might also store ""cookies"" or make use of ""active components (e.g. JAVA Scripts). This information cannot be traced back to a specific person and is used for statistical purposes only. If you do not wish to receive cookies, you have the possibility to change these Settings in your Browser. Please bear in mind that you might not be able to operate certain functions after you have changed these settings.

Specification of Purpose
When you provide us with personal data we only use it for the following specific purposes.
Enquiries which have been sent to us (e.g. Product information, Traders' certificate)
Orders, which have entered our website.
Surveys (e.g. customer satisfaction)
Job applications

Utilization and Transfer
In order to maintain Customer and Supplier contacts, it may be necessary that we store, process and forward personal data to our subsidiaries worldwide or third parties working on our behalf, example:
• Process product or offer enquiries
• Send your ordered products
• Inform you about special offers
• Conduct surveys

Any personal data made available by you is used and processed by us for the purposes for which you provided us with this data. The information provided via the contact form, for example, is used by us to process your enquiry.

Security measures
BSH Home Appliances Trading L.L.C. will take all necessary technical and organizational measures to protect your personal data against improper or illegal deletion, unauthorized alteration or transfer, unauthorized disclosure or loss

Links to other Web sites
Gaggenau's web site may contain links to other Web sites but BSH Home Appliances Trading L.L.C. is not responsible for their privacy practices or content.

Contacts
If you have any comments, suggestions, questions or complaints, please don't hesitate to phone or email one of the contact persons listed in our Imprint.

Development of Data protection principles
As the offers in Internet develop further, so will our Data Protection principles. We will regularly post changes to our Data Protection principle on this page, please check this page regularly to keep up-to-date.

Data protection official
In case you have any questions regarding data protection, please contact us via e-mail at gaggenau.uae@bshg.com

Pinterest Tag
Our website uses Pinterest Tag, a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland, (“Pinterest Europe”).

Pinterest Tag help us analyze use of our website and to track the effectiveness of our advertising campaigns (Conversion Tracking). We also use the Pinterest Tag to create audiences and show you personalized advertising based on your interest in our products (retargeting). For this purpose, Pinterest Europe processes data, which the service collects from pixels, cookies and similar technologies on our website.

If you have a Pinterest account and have allowed Pinterest Europe to do so in your account’s privacy settings, Pinterest Europe may also link the information collected about your visit to us with your Pinterest account and use it for showing you the targeted advertisements. You may see and change the privacy settings, especially for personalization, in your Pinterest account at any time. For more information, please see https://help.pinterest.com/en/article/edit-personalization-settings.

If you have not agreed to the use of the Pinterest Tag, Pinterest Europe will only show you general Pinterest Ads, which have not been created based on the data collected about you.

This collection and transmission of activity data within the scope of the Pinterest Tag is carried out by Pinterest Europe and us as joint controllers within the meaning of Article 26 of the GDPR. Joint controllership exists when multiple parties (joint controllers) work together to decide how data will be used and managed. Joint Controllers need to be clear about who does what to follow data protection rules. They should agree on their roles and make sure the data subjects (people the data is about) understand these roles. Even if they have an agreement, people can still ask each of these parties to respect their data rights. You may see the details of the Joint Controllership Agreement we have with Pinterest below.

We have an agreement with Pinterest Europe concerning this processing as joint controllers. This agreement defines the division between Pinterest Europe and us of the duties under data protection law. In this agreement, we and Pinterest Europe have agreed, among other things, that we are responsible for providing you pursuant to Articles 13 and 14 of the GDPR with all information about our joint processing of your personal data and that Pinterest Europe is responsible for facilitating the exercise of rights of data subjects pursuant to Articles 15 to 20 of the GDPR. You may see more information on this agreement below.

Responsibilities of BSH and Pinterest Europe under the Joint Controllership Agreement

Pinterest Europe is responsible as sole controller for the processing of activity data subsequent to their transmission.

All processing described above, in particular the setting of pixels and cookies for reading out information on the end device used, will only be carried out if you have given us your consent to do so in accordance with Art. 6 (1) point a GPDR. You can revoke your consent at any time with effect for the future by deactivating this service by clicking the Privacy settings icon at the bottom of the screen and changing the settings. Alternatively, you can use the deactivation page for EU consumers at

http://www.aboutads.info/choices or http://www.youronlinechoices.eu/.

You can find more information on how Pinterest Europe processes Personal Data, including the legal basis Pinterest Europe relies on and the ways to exercise Data Subject rights against Pinterest Europe, in Pinterest Europe’s Privacy Policy at policy.pinterest.com/privacy-policy#section-residents-of-the-eea.

In addition, you can find out more about the Pinterest Tag at https://help.pinterest.com/en/business/article/pinterest-tag-parameters-and-cookies.